Tia
March 10, 2021, 8:56pm
1
Bula
Just experienced data lost in our current survey. The survey is currently in progress, I did add 3 more questions and redeployed it.
As I check for updates later in the afternoon, there are no data in the forms as I individually open the forms, and also as I exported the data, there were no data also.
Urgent need of any assistance in this matter
ks_1
March 10, 2021, 10:58pm
2
Are you using Enketo or Kobocollect? Are you sure your users have submitted their data and that it has been sent to the server?
Tia
March 10, 2021, 11:06pm
3
Using Enketo
For the first 3 days into the survey have seen all the data
Only yesterday when I open the forms they are empty
I tried again today same thing forms are empty
But as I download the data…the columns are not in order…data is there
Is there a way I can edit the forms before I download???
Welcome to the community, @Tia ! Seems like you are not seeing some data after redeployment. Maybe this post discussed previously should help you better understand what happens when you redeploy:
Hi @Chigieluv
Thank you for your patience, we had been looking at your forms before we realized that the issue you are looking at is not actually a problem, but more of a self-alignment of the data to accommodate the form (questionnaire) edit you had done.
To understand the above, I will need to point out the following key points.
When you create a question and name it, e.g. Q1, the data will all be collected under Q1.
When you edit the name of Q1 to say Q1edit, all data collected after …
This post should also be helpful:
Welcome to the community @fermoz ! If you rename the label, nothing should affect your dataset. But if you rename the variable name you should be creating a new variable. For clear understanding please have a look at the image shared below:
[Image 101]
Here, Age is the variable with the first deployment. I deployed it and then started collecting data. Submitted some data in the server and then had to rename the variable. So what i did was i renamed the variable Age to Age_1. Then redeployed it…
Tia
March 11, 2021, 3:43am
5
Thank you for this
Need further assistance on editing the forms online
