Edit submission fails (CSV column heading “” cannot be turned into a valid XML element“)

User Support Data Management
, ,
1

I am trying to edit a submission and it fails with “Error occured during the loading of this form. We do not recommend you edit this record until this is resolved.

Please contact support@kobotoolbox.org with the link to this page and the error message below:

CSV column heading “” cannot be turned into a valid XML element“ However, my form is valid as I have validated it using online validation as suggested.

2

@Walter, when working with a CSV file, please be mindful of the following:

  • Each column must have a name.
  • Empty columns are not allowed. If any exist, please delete them from the CSV file.
  • Column names must be valid XML element names. They must start with a letter or an underscore, must not start with a number, and must not be empty.

Please feel free to reach out again if the issue persists. Also, kindly confirm whether your issue has been resolved, as this information may be helpful to other community members facing a similar issue.

3

The issue was not resolved. I do not have any empty columns or columns with invalid XML element names.

1 Like
4

@Walter, could you kindly provide me with the following details through a private message? Maybe I could have a closer look at your case?

  • Username
  • Project name
  • Server

You should be able to send me a private message as outlined in the post discussed previously:

5

Hi Kal,

Thank you so much for the timely response. With the first option, I am only presented with two options: “Reply as linked topic” and “Reply to topic” And when I click your profile, I am not present with an option for messaging. Could you please send me a private message and I can reply with the requested information? Thank you

1 Like
6

username: xxxxxxx

Project name: Group Visitation Report and MMM Report

Server: EU KOBOTOOLBOX Server

1 Like
8

@Walter, is this an issue with all your submissions or with only specific submissions? If with the latter, could you also please share with me the _id so that I could start testing your issue? In case if it’s an issue with all your submissions please confirm and I could randomly start investigating your case.

9

@Kal_Lam, It is an issue with all submissions. Thank you

10

@Kal_Lam Have you managed to investigate?

11

Hello, I fixed the issue.

1 Like
12

@Walter, could you kindly share the solution with the community? This would allow us to document it for other users who may encounter similar issues.:folded_hands: