Error 400 - during edit and resubmit

User Support Data Management
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1

Hello,

I have made a submission in koboform. Now i want to edit the submission, delete the attachment, upload a new one and resubmit the form, but i encounter the following error:

Submission Failed
Data server did not accept data. Contact the survey administrator please. (400)

Screenshot it attached:

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Kindly assist with the resolution.

2

Welcome to the community, @aliyev! Kindly please be informed that the issue has been identified, and a fix will be included in our upcoming patch (coming very soon). We’ll provide an update once the fix is live.

3

@aliyev, we’re pleased to inform you that the issue has been resolved. Please let us know if you continue to experience any problems. Thank you for your continued support and understanding!

4

Thank you for working on the issue! But the error still persists.

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5

@aliyev, would you mind sharing the following information through a private message so that I could have a closer look at your case:

  • Username
  • Project name
  • Server
  • _id for those submissions that have this issue

Note: You could share with me a private message as outlined in the post discussed previously:

6

I can not send a private message to you as per the instruction - the relevant button is not available.

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8

@aliyev, I have sent you a private message. You can share with me the requested details there.

9

@aliyev, the issue has been resolved! Thank you so much for your patience and understanding.

For more details, please feel free to have a look at the release notes: