Hello,
We are using the free humanitarian server version and very close to reaching the 1 GB storage limit. we are trying to delete some of the gallary documents to free up storage space but have been lately getting this error for even trying to edit data online :
Please help ! We need to resolve this as soon as possible !
@shruthis , would you mind sharing the following information through a private message so that I could have a closer look at your case:
Username
Project name
Server
_id for those submissions that have this issue
Note: You could share with me a private message as outlined in the post discussed previously:
Hi @Lavinia ,
You could send a private message to a user in the community forum as follows:
Option 1: Sending a private message
Step 1: Select the Reply button as boxed in red below.
[Image 1]
Step 2: Select the Reply button once again, but now from this place, as shown in the image below.
[Image 2]
Step 3: Now select New Message as shown in the image below.
[Image 3]
Option 2: Sending a private message to me
Step 1: Click on my username Kal_Lam.
Step 2: Then on the right, click the…
I’m trying to send you a private message but can’t find any new message button . Please delete after view in case it is public
@shruthis , thank you! I will investigate and get back to you soon.
@shruthis , the issue has been resolved! Thank you so much for your patience and understanding.
For more details, please feel free to have a look at the release notes:
A new release 2.025.14e is available. It was deployed to our production servers on July 9, 2025 at 14:00 UTC:
To learn more, visit our release notes .