Error 400 when trying to edit data submissions

User Support Data Management
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1

Hello,

We are using the free humanitarian server version and very close to reaching the 1 GB storage limit. we are trying to delete some of the gallary documents to free up storage space but have been lately getting this error for even trying to edit data online :

image
image811×362 12.3 KB

Please help ! We need to resolve this as soon as possible !

2

@shruthis, would you mind sharing the following information through a private message so that I could have a closer look at your case:

  • Username
  • Project name
  • Server
  • _id for those submissions that have this issue

Note: You could share with me a private message as outlined in the post discussed previously:

3
  • Username - xxxxxxx
  • Project name - CTWM Monthly Monitoring Tool
  • Server - humanitarian
  • _id for those submissions that have this issue - all ids submitting ; no changes possible before April 2025 submission
4

I’m trying to send you a private message but can’t find any new message button . Please delete after view in case it is public

6

@shruthis, thank you! I will investigate and get back to you soon.

7

@shruthis, the issue has been resolved! Thank you so much for your patience and understanding.

For more details, please feel free to have a look at the release notes: