Error 500 Server Error humanitarianresponse.info

Kal_Lam · November 1, 2021, 1:31pm

Please share your screenshot.

tristihane · November 8, 2021, 4:35pm

Hiya @Kal_Lam and Kobo team - I hope you’re well! I’m facing the same problem today, as of 16.30 GMT. Is this just me or a general server issue? Thanks!

Kal_Lam · November 9, 2021, 6:00am

Welcome back to the community, @tristihane! Are you still having the issue?

tristihane · November 9, 2021, 11:14am

Hi @Kal_Lam - thanks a lot, everything seems to be resolved! Cheers for the help!

cispmed · November 10, 2021, 4:02pm

@Kal_Lam Hello, currently the server is down and it is generating the Error 500 Server Error humanitarianresponse.info, can you review it please.

Kal_Lam · November 11, 2021, 5:01am

@cispmed, I just made a check at my end and it is working smoothly. It should also be working fine for you. Kindly please confirm.

mireillejazi · December 7, 2021, 9:23am

Hello I am still having the same server error 500 and I can’t access my data. Any idea when this issue might be solved?

jeremie_modeste · December 7, 2021, 9:25am

I am experiencing the same situation : Server Error (500), please can you help me

tmakuni · December 7, 2021, 9:32am

Facing the same challenge please assist

ramimakdessi · December 7, 2021, 9:58am

We are experiencing the same 500 error. The website is displaying “access denied” when trying to log in. The data collectors are also getting the same message
Could you please assist?
@Kal_Lam

theo_comm · December 7, 2021, 10:37am

Hi, good day. I am also experiencing issues logging in to the humanitarian server. Grateful for some assistance. Many thanks.

transitoutreach · December 7, 2021, 10:43am

Hi,

Same situation here.
Thanks for help.

transitoutreach · December 7, 2021, 10:45am

Its working now, thanks a lot

Kal_Lam · December 7, 2021, 11:01am

Welcome to the community, @mireillejazi, @ramimakdessi, @theo_comm, @transitoutreach! @mireillejazi, @jeremie_modeste, @tmakuni, @ramimakdessi, @theo_comm, @transitoutreach please be informed that the issue has been fixed and you should not see the Server Error (500).

jeremie_modeste · December 7, 2021, 11:04am

Thanks for your support dear Kal_Lam

wendinpui · December 7, 2021, 11:19am

Hello.
I am currently having an access problem with the server error (500) message on humanitarianresponse. What is the solution?

Kal_Lam · December 7, 2021, 11:21am

Welcome to the community, @wendinpui! @wendinpui please be informed that the issue has been fixed and you should not see the Server Error (500).

theo_comm · December 7, 2021, 11:22am

Thank you very much! Appreciated.

mireillejazi · December 7, 2021, 1:48pm

Thank you, it works

womgaalbert · January 3, 2022, 12:54pm

Hi i have been trying to redeploy a project for a while now but I have been receiving this message soit what should I do.