Error 500 Server Error humanitarianresponse.info

User Support Account Issues
1

Good Morning,
Please help me by verifying the error 500 that is coming out when logging in to the humanitarianresponse.info server

Error Kobo 27092021

1 Like
2

@cispmed, we will get back to you when we resolve this issue.

3

I have exactly the same problem on the humanitarianresponse.info server…
Please… help meError Kobo 27092021

4

Welcome to the community @porfm! We will get back to you when we resolve this issue.

5

@cispmed, @porfm the issue has been resolved!

1 Like
6

Hello
I faced Server Error (500) trouble for 3 hours. Can you check please?

7

@emreozkan90, we will resolve the issue and get back to you very soon.

8

Just curious – is this a scheduled downtime (for an upgrade) or something else? This is derailing our school registration process this morning here in Lebanon, so wondering if we could have scheduled around it.

9

Welcome to the community, @sjmlsj! This is a server issue and we will be fixing it very soon. Will also update it once we resolve this.

1 Like
10

Great, thanks! Appreciate your work. :slight_smile:

1 Like
12

Welcome to the community, @trisantoso_kobi! Please be informed that we will fix this issue and update you very soon.

13

Server Error (500) : this is the message that occurs when I want to access my account. This doesn’t allow me to access my account. Can you please help me.

14

@jeremie_modeste, we will let you know when we resolve this issue.

15

Thanks dear. I am waiting your support.

16

@emreozkan90, @sjmlsj, @trisantoso_kobi, @jeremie_modeste please be informed that the server is back again! Apologies for the inconvenience caused!

17

Your support is much appreciated! Thanks dear!

1 Like
18

Thank you! It seems solved.

1 Like
19

Please could you help me to resolve this because I have a same problem too today and I’don’t know why ? I have a lot of data that I need to track until tomorrow so please help me ??

20

Welcome to the community, @safidy_mada! The problem has already been resolved! You should now be able to access to your OCHA account without any issue.

21

I have same problem also and I don’t know how ans what can I do ??? HELP me please !!!