Dea Kal_Lam
I am Mulatu Simeon, I have encountered an error message (attached image) when I tried to open data on kobo toolbox. Could you please help me how to fix the error?
Welcome to the community, @mulatusimeon! Would you mind sharing your data username with us through a private message? I would like to have a look at your issue at my end.
We also suffer from the same problem. I think it’s a general problem.
@aamra, what is the total number of submissions that your user account has?
Thanks @Kal_Lam for your followup.
The problem happen when the user view the table in the Data tab.
OK. But could you also let us know the total number of submissions your project had that is not displaying as it should? Also please let us know the server you are using?
The survey have less than 100 submissions.
Which server are you using?
humanitarianresponse.info
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OK, Could you share with me the following through a private message?
- Username
- Server (seems to be OCHA)
Send to you in privet message.
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We also suffer from the same problem. I think it’s a general problem.
Welcome to the community, @m_shlash! Which server are you using? Could you please let us know?
my user name is xxxxxxx
server UNOCHA
humanitarianresponse.info
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Dear @Kal_Lam
Any updates. We are suffering. And the broblem still available.
@aamra, out team is on it. Will update you when resolved.
@mulatusimeon, @aamra, @m_shlash kindly please be informed that this issue has been fixed. You should now be able to view your data under DATA>Table. Thank you for your kind patience and understanding!
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Thanks. I will check
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Many Thanks to you @Kal_Lam and the programming team.
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