Description of the bug or a feature; you can also add one of the labels: bug, enhancement, ideas or question
Steps to Reproduce
… Install App in Android 10
… Open App
… Generate Error view img Attach
What you expected to happen
What actually happened, you can add screenshots if applicable
Your environment, why you think this might be happening, or stuff you tried that didn’t work
- What should topics in this category generally contain?
- Do we need this category? Can we merge with another category, or subcategory?![Screenshot_20200105-212956|236x500](upload://g68eYUBdjUTX2fJFcNeTz4XNTrS.jpeg)
Welcome to the community! Would you mind sharing with us the model of the mobile device you are using and the version of the OS it uses.
Kindly please be informed that if your device has android 10 the current version of the KoBoCollect android app does not support your device. In this case we advise you to use ODK Collect android app which should work smoothly with the KoBoToolbox server.
Kindly please be informed that you should now be able to use the KoBoCollect android app (v1.25.1) which has just been released in the google play store. Also please be informed that this version smoothly works with android 10.
We would also like to apologize for the inconvenience caused! And many thanks for being patience.