Error assigning users

[Yimi]

Buen día estimada comunidad.

Quiero solicitar su ayuda con algo muy particular que me esta sucediendo, actualmente administro varios formularios en [kobotoolbox]https://kobo.humanitarianresponse.info, y todo marcha con normalidad, pero en algunos formularios no me deja agregar usuarios para agregar envíos, y esto me sucede con usuarios cuyo nombre inician con la letra “a”, a alguien mas le ha pasado algo similar?, adjunto pantallazo.

Esto me ha sucedido con varios usuarios cuyo nombre inicia con la “a” y solo en algunos formularios. Agradezco su valiosa ayuda.

[Kal_Lam]

@Yimi, could you provide me the following through a private message? Maybe I could have a closer look at your case.

• Username (your’s and your colleagues with whom you wish to share the project)
• Project name
• Server

You should be able to send me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…