Hello there,
In the morning, i could see the data of my server, but now it gives me this error in the screenshot.
Can someone help me?
Best regards.
Hello there,
In the morning, i could see the data of my server, but now it gives me this error in the screenshot.
Can someone help me?
Best regards.
@aalcada, could you also let us know the server and the total number of submissions the project has?
@aalcada, which server are you using?
Global Server: kf.kobotoolbox.org
@aalcada, thank you for sharing the details! Please be informed that we are currently investigating the issue and will work to resolve it as soon as possible. We’ll keep you updated once it’s resolved.
Thank you for your kind understanding!
Hello there,
There are more records now in the project, and i have urgency in retrieving the data of at least 3.
Thank you in advonce for your efforts.
Best regards.
@aalcada, the issue has been resolved! Thank you so much for your patience and understanding.
For more details, please feel free to have a look at the release notes:
Hello there,
Thank you very mutch.
Best regards.