Error deleting shipments

[ITsuppor]

I try to delete a record and it gives me the following error: Failed to delete submissions

[Kal_Lam]

Welcome to the community, @ITsuppor! Would you mind clearing your browser’s cache and deleting it again to see if that helps? Please let us know what happens.

[ITsuppor]

I don’t help, still the same error @Kal_Lam

[Kal_Lam]

@ITsuppor, would you mind sharing the following details through a private message? I would like to have a closer look at your case.

• Username
• Project name
• Server
• _id that fails to get deleted

You should be able to send me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…

[ITsuppor]

won’t let me send a private message I get the following error:
Sorry, you cannot send a personal message to that user.

[Kal_Lam]

Please try refreshing your page. You should then be able to send me a private message.

[ITsuppor]

ya envie un mensaje por privado, me puedes ayudar por favor, necesito arreglar ese problema

[Josh]

Hi @ITsuppor, it looks like the issue may have been resolved:

[ITsuppor]

@Josh

Hi @ITsuppor, it looks like the issue may have been resolved:

if it has been resolved,
Thanks for the help