Error form can't be used

[Ambidex453]

We are currently experiencing an issue with one of our recently deployed forms. When downloaded to mobile devices, it displays an error message. saying form can’t be used. Please, kindly advise.

Kindly assist or advise on how to resolve this issue

[Kal_Lam]

Welcome to the community, @Ambidex453! You could always validate your XLSForm through this online validator? The online validator should help you identify any syntax issues that are affecting the form deployment.

This post discussed previously should help you use the online validator.

Unable to deploy Server error 500

@okware_256, all you need to do is follow the steps outlined below: Open online validator. This screen appears as shared below: [Image 1] There press Choose File and upload your XLSForm. Once the XLSForm is uploaded there, press Submit. As soon as you press Submit, you will see something as shown below: [Image 2] Now press Preview in browser. If your XLSForm has issues, you will see errors and will not be able to open your XLSForm in a browser. But if your XLSForm doesn’t have issues, you wi…

[Xiphware]

The error suggests that you have a select question somewhere looking for a choice_list called ‘ipca’ - or perhaps an external CSV file called “ipca.csv” that you are using for an external choice list instead. And whichever, it is missing the required label column.

But without being able to see your XLSForm, choices sheet, external CSV file, etc its not really possible to debug much further. Can you please post them (with any PII suitably redacted).