Simply my own stupidity. I do have 2 different accounts for 2 different organizations and was logged into the incorrect one on my kobo collect app. That’s why it wouldn’t accept my submission.

Error:generic Exception error:forbidden

User Support Data Collection

Kal_Lam January 9, 2023, 5:51am 4

@wangbu889, could you check the configuration of your Collect android app as outlined in our support article?

This is to cross-check the configurations are OK.