Error message seen when trying to edit a submission

gbompani · April 12, 2021, 8:40am

Hello guys!

I am facing a similar issue while trying to edit some data already submitted (see message of error below)

error

I have been trying for a while to understand why certain forms can be edited while others have problems such as this one, and I would really appreciate your help to identify where the problem is… Is that related to skip logic somehow?
I checked the code for q40 (mentioned in the error message) but everything seems fine (see screenshot below)

q40

Kal_Lam · April 12, 2021, 9:07am

@gbompani, do you get any error message when trying to fill a blank new survey form too?

gbompani · April 12, 2021, 9:25am

No, only when I try to edit an existing submitted form

Kal_Lam · April 12, 2021, 9:27am

OK, would you mind trying to validate your xlsform with this online validator and see if it has any syntax issues?

gbompani · April 12, 2021, 9:48am

Only the usual stuff: it says it doesn’t recognise kobomatrix type of questions and it flags that there are groups without labels - nothing seemingly related.

Kal_Lam · April 12, 2021, 9:51am

OK, so as a check, could you remove the kobomatrix and then see if it can capture any other issues?

gbompani · April 12, 2021, 10:13am

Only the missing label for certain groups, as well as another yellow error message I didn’t notice before about the language:

The following language declarations do not contain valid machine-readable codes: english. Learn more: http://xlsform.org#multiple-language-support

Kal_Lam · April 12, 2021, 10:17am

@gbompani, maybe a screenshot of the same would be much helpful.

gbompani · April 12, 2021, 10:32am

Kal_Lam · April 12, 2021, 10:35am

OK, could you also show us the top part of the online validator?

gbompani · April 12, 2021, 10:50am

sure!
part1 part 2 part 3

Kal_Lam · April 12, 2021, 11:04am

Still above.

gbompani · April 12, 2021, 11:51am

There is nothing above, only the instructions. Check it out!

Kal_Lam · April 12, 2021, 1:31pm

OK. Seems like everything is OK with the xlsform. As a final check would you mind doing the following:

Upload this xlsform as a separate dummy project
Make some dummy entries
Check them by editing the submissions from your KoBoToolbox server

gbompani · April 12, 2021, 1:43pm

Hi dear,
this is actually a dummy project/dummy entries. Basically i entered a dummy entry and tried to change it right after, and it was impossible.

Kal_Lam · April 12, 2021, 2:14pm

@gbompani, just wanted to ensure that we could replicate the same issue with the other project as well (when we have the same xlsform used).

gbompani · April 12, 2021, 2:51pm

Nope. I tried with two more forms and it’s not working. I suspect the problem is somehow linked to part of the form where we have repeat group, but i cannot pin where or why

Kal_Lam · April 12, 2021, 2:56pm

OK, could you share your xlsform with the community? Maybe the community could help you solve your issue?

stephanealoo · April 12, 2021, 6:33pm

Hi @gbompani
Could you try to filter in excel for all the repeat questions and run your assessment first before you send the XLS form? As it is this is a case of a minor omission on your end which you should be able to easily solve by inspecting your XLS form.

Regards,
Stephane

gbompani · April 13, 2021, 7:50am

Hi @stephanealoo, thank you (and as always @Kal_Lam ) for your help.
I also think there must be a problem with the repeated groups, but I still can’t identify it. Due to the shape of the data we have to collect, we introduced several repeated groups, within an overarching group that can also be repeated. Do you think this is the source of the problem?

You can see a screenshot of the filtered code below.