Error message when sharing links to survey audience

[Kal_Lam]

Welcome to the community, @tkizu! Would you mind sharing your survey URL through a private message so that I could have a closer look at your case?

Note: You could share with me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…

I assume it to be a browser issue. Could you kindly try it on a different browser to see if the issue is the same?