Error messages seen while submitting collections to the server

mubarikzaam · January 31, 2021, 3:04pm

I have an errors from the server. We have successfully collected data and all filled forms are on the phone and they can’t be sent to server.

I got this error : head square code 200

Does anyone can help me to send all forms to the kobo account?

Many thanks for your support

Kal_Lam · January 31, 2021, 3:11pm

Would you mind providing us the following information so that we could troubleshoot your issue:

The server you are using
Collect android app you are using

Would you also mind sharing with us the screenshot of the issue. This should be helpful for us.

mubarikzaam · January 31, 2021, 3:30pm

Here is screenshot for your reference.

I am using kobo app on android

Kal_Lam · January 31, 2021, 3:36pm

Could you also share with us the screenshot of the General Settings>Server?

mubarikzaam · January 31, 2021, 3:47pm

Is it publicly seen? I can send it to you only.

Kal_Lam · January 31, 2021, 3:49pm

Maybe you could send it to me through a private message if you wish to.

mubarikzaam · January 31, 2021, 3:50pm

Ok, let me do it Thanks

mubarikzaam · January 31, 2021, 4:23pm

Pls tell me how i can send it privately. Thanks

mubarikzaam · January 31, 2021, 8:18pm

Hello Sir, I am waiting for your guidance on sending a private message. The account is owned by a company. So, pls tell me how I can send you this privately. I need your support. Thanks

Kal_Lam · February 1, 2021, 4:18am

You could send a private message as outlined in the post discussed previously:

mubarikzaam · February 1, 2021, 4:28am

Continuing the discussion from [Error messages seen while

Kal_Lam · February 1, 2021, 4:30am

Please open the attached link shared above.

mubarikzaam · February 1, 2021, 4:30am

…

Here you go pls.

Kal_Lam · February 1, 2021, 4:31am

I have received and have changed your post for privacy …

Kal_Lam · February 1, 2021, 4:33am

OK, could you also let me know the KoBoCollect android version you are using? This should be helpful for us.

mubarikzaam · February 1, 2021, 4:33am

Thank you very much. That is noted.

mubarikzaam · February 1, 2021, 4:36am

See the top of this screenshot

mubarikzaam · February 1, 2021, 4:51am

It has this error for every phone. It is not only one phone. All filled forms are on the phone.

mubarikzaam · February 1, 2021, 5:43am

Any response on sumbission so far?

Kal_Lam · February 1, 2021, 5:57am

Let me have a look at your account settings.