I have an errors from the server. We have successfully collected data and all filled forms are on the phone and they can’t be sent to server.
I got this error : head square code 200
Does anyone can help me to send all forms to the kobo account?
Many thanks for your support
Would you mind providing us the following information so that we could troubleshoot your issue:
- The server you are using
- Collect android app you are using
Would you also mind sharing with us the screenshot of the issue. This should be helpful for us.
Here is screenshot for your reference.
I am using kobo app on android
Could you also share with us the screenshot of the General Settings>Server?
Is it publicly seen? I can send it to you only.
Maybe you could send it to me through a private message if you wish to.
Pls tell me how i can send it privately. Thanks
Hello Sir, I am waiting for your guidance on sending a private message. The account is owned by a company. So, pls tell me how I can send you this privately. I need your support. Thanks
You could send a private message as outlined in the post discussed previously:
Continuing the discussion from [Error messages seen while
Please open the attached link shared above.
I have received and have changed your post for privacy …
OK, could you also let me know the
KoBoCollect android version you are using? This should be helpful for us.
Thank you very much. That is noted.
See the top of this screenshot
It has this error for every phone. It is not only one phone. All filled forms are on the phone.
Any response on sumbission so far?
Let me have a look at your account settings.