Hello there, Im receiving this error message. İ read article about this issue but i could not solve. [image]

Hi @emreozkan90 , please note that the issue has been resolved for the two projects you mentioned. If you tried previewing your form, you would have seen this error message describing the issue: [Screen Shot 2022-04-01 at 3.02.19 PM] I was able to download your form, add add the setting allow_choi…

@emreozkan90 , are you the admin of this project, or was it shared by someone?

okay @Kal_Lam i have 7 deployed project in same account and i can not edit only 2 projects . and these 2 project so critical for me my enumerator can not edit their submission i also can not at all. it give error to me and i check my other project that works normally all preferences are same. so ho…

So you mean you are not able to edit the submissions from these 2 projects? If yes, could you share with me the following through a private message: Username Project name Server If it’s case-specific, please also send me the _id that has this issue. You could send me a private message as outline…

Hello @Kal_Lam I have still this problem. We can not edit our submissions. Is there any improvement. I sent my project details by private message 6 days ago. I know how you are busy but could you please help me?

@emreozkan90 , have you tried this out as outlined in our previous post? Maybe it should solve your issue. [image] Uploading edits to a record not submitting (error) Data Management When this issue happens, could you please: Open a new tab; Log out of Enketo using one of…

Hello @Kal_Lam I have tried and it did not work. And this problem doesnt appear only my own computer.or browser. 21 different computer and people are using 2 projects.and nobody can edit submissions.

@emreozkan90 , maybe you will need to request your team to use some modern browser like Chrome, Firefox, Edge. Please note that these browsers should also be updated with the latest version.

@Kal_Lam i have tried in 3 different and i received same error. Only 2 project is giving this error to me rest of them are working normally. Im attaching below please check. Also please correct me if i misunderstood you say that problem is not related with KoBo ToolBox. Right? [image] [image]

@emreozkan90 , could you once again share with me the project name so that I could try it out again?

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User Support Data Management

Kal_Lam March 29, 2022, 1:52am 8

@emreozkan90, have you tried this out as outlined in our previous post? Maybe it should solve your issue.