Error "This record name or ID already exists"

[stephanealoo]

Hi.
Could you please have a look at the discussions that happened here

Error when user submits form: Save Error registry ID already exists

Hello! We’ve been using Kobo deployed on our infrastructure, installed with kobo-install docker and inputting data for a few hundred users and several thousand entries. Lately for the last weeks, we have had a recurring issue with users reporting errors when submitting: specially on forms with offline-online mode enabled. We have a few “admin” users on Kobo toolbox, but we use a single link generated with an admin user account and then shared with all input users for each form given. When the…

Stephane