I’m getting a Server Error (500) when I open the Data tab for one project:
Project: Nyay Kendra - Community Level Civic Action Record
Other projects work fine.
I have cleared storage space.
I tried different browsers and incognito.
I tried exporting the data [and it worked/failed — say which is true].
Could you please check if this project’s submissions have a corrupted record or broken attachment?
Please help me fix it so I can access the data.
Hi @Salim_aims and welcome back,
Can you tell us which server you are using and how many submissions do you have?
Server: https://eu.kobotoolbox.org/
Submission: 82 on this project
@Salim_aims, thank you for sharing the details! Please be informed that we are currently investigating the issue and will work to resolve it as soon as possible. We’ll keep you updated once it’s resolved.
Thank you for your kind understanding!
@Salim_aims, the issue has been resolved! Thank you so much for your patience and understanding.
For more details, please feel free to have a look at the release notes:
