Dear,
I’m trying to export data from the platform, or manually through the export tool or through the API system (to Powerpivot into Excel). None are working while it was working few days ago and that I didn’t change the xlsform.
When passing the mouse over the trash bin, here the message appearing: < int() argument must be a string, a bytes-like object or a real number, not ‘list’ >
Through Powerpivot, here is the error: DataSource.Error : Web.Contents n’a pas réussi à obtenir le contenu de « https://kf.kobotoolbox.org/api/v2/assets/xxx/export-settings/xxx/data.xlsx » (500) : Internal
Could you kindly support to identify where this problem is coming from?
Best,
Joseph
Welcome back to the community, @josephbenita ! So does it mean you are having issues downloading your data?
Thanks Kal! Hope you’re well!
Yes, I never faced such issue, did you?
@josephbenita , would you mind sharing with me the following information through a private message so that I could have a closer look at your case:
Username
Project name
Server
Note: You could share with me a private message as outlined in the post discussed previously:
Hi @Lavinia ,
You could send a private message to a user in the community forum as follows:
Option 1: Sending a private message
Step 1: Select the Reply button as boxed in red below.
[Image 1]
Step 2: Select the Reply button once again, but now from this place, as shown in the image below.
[Image 2]
Step 3: Now select New Message as shown in the image below.
[Image 3]
Option 2: Sending a private message to me
Step 1: Click on my username Kal_Lam.
Step 2: Then on the right, click the…