Export failure for Excel

[cecilialwidman]

Hello, I’m trying to export my data to an Excel form but keep receiving an export failure message.

[hakan_cetinkaya]

Hi @cecilialwidman,

Can you share which server you are using and a screenshot of the faliure message?

[cecilialwidman]

[cecilialwidman]

I’m using Microsoft Edge. I’ve used it for other exports and haven’t faced any issues with it before.

[Kal_Lam]

@cecilialwidman, could you provide me the following through a private message? Maybe I could have a closer look at your case.

• Username
• Project name
• Server

You should be able to send me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…

[cecilialwidman]

Hi @Kal_Lam I’ve sent you a private message

[cecilialwidman]

Hello, I’m trying to export my data to an Excel form but keep receiving an export failure message. I can download in other formats but not Excel.

[Kal_Lam]

@cecilialwidman, I removed the apostrophe from your project title and that resolved your issue:

Thank you once again for brining this issue to our attention! This should help us improve our software.