Export stopped

Hello. Yesterday, export stopped working for me and my colleagues with this error. How to fix it?

@soeungi, could you kindly validate your XLSForm through this online validator to see if any syntax issues are causing the break?

It used to download, and we didn’t download new versions until the error occurred

@soeungi, would you mind sharing with me the following information through a private message so that I could have a closer look at your case:

  • Username
  • Project name
  • Server

Note: You could share with me a private message as outlined in the post discussed previously:

You should also correct the first warning, please.

1 Like

I fixed it and I still can’t export my form.

Hello. Is there any approximate time frame within which this problem can be resolved? We are currently using XLS export (legacy), but I see a message that this method will be closed. Then we will not be able to upload data from the kobo form and this will greatly complicate our work.

1 Like

@soeungi, kindly please be informed that we are investigating and will update you as soon as we resolve this issue.

@soeungi, @wroos, kindly please be informed that this issue has been fixed.

Please feel free to reach us back if the issue persists!

1 Like