Hello. Yesterday, export stopped working for me and my colleagues with this error. How to fix it? [image]

@soeungi , @wroos , kindly please be informed that this issue has been fixed. [image] Release Notes - version 2.024.17a Announcements There is now a new release 2.024.17b which includes a fix for the “mismatched labels and translations” bug affecting exports and reports: …

@soeungi , could you kindly validate your XLSForm through this online validator to see if any syntax issues are causing the break?

[photo_5427174040650506181_x] It used to download, and we didn’t download new versions until the error occurred

@soeungi , would you mind sharing with me the following information through a private message so that I could have a closer look at your case: Username Project name Server Note: You could share with me a private message as outlined in the post discussed previously: [image] …

You should also correct the first warning, please.

[image] I fixed it and I still can’t export my form.

Hello. Is there any approximate time frame within which this problem can be resolved? We are currently using XLS export (legacy), but I see a message that this method will be closed. Then we will not be able to upload data from the kobo form and this will greatly complicate our work.

@soeungi , kindly please be informed that we are investigating and will update you as soon as we resolve this issue.

Export stopped

User Support Data Management

Kal_Lam June 18, 2024, 3:57am 13

@soeungi, @wroos, kindly please be informed that this issue has been fixed.

Please feel free to reach us back if the issue persists!