Hi everyone, I’m having issues with exports stuck in ‘pending’ state or failing, and my data reports aren’t generating. Has anyone experienced this or know a fix? Thanks for any help!
Welcome to the community, @ashlygorg! Could you kindly also let us know the server you are using?
the non-humanitarian server
any updates in this please?
please help
Good day!
I hope this message finds you well. I’m reaching out for assistance with an urgent issue I’m facing: my exports are consistently stuck in a “pending” state or failing, and my data reports are not generating at all. I’ve already checked for common fixes but haven’t found a solution.
Could you please help me resolve this as soon as possible? Let me know if you need any additional details or logs from my end.
Thank you so much for your support!
@ashlygorg, would you mind sharing the following information through a private message so that I could have a closer look at your case:
- Username
- Project name
- Server (Global)?
Note: You could share with me a private message as outlined in the post discussed previously:
@ashlygorg, apologies for the delayed response. Are you still facing this issue? Do you need my support with downloading your data? Let me know and I could proceed with your support request.
yes please 
@ashlygorg, you had the export processing issue when downloading your data as your project had a large form (2303 questions). I have downloaded your data and shared it through a private message.
