Dear Kobo support,
Our team faced a problem of impossibility of exporting data. The thing is that it worked before but stopped working recently. The setting are the same as they were before:
It is possible to export data if you are the owner of the project or are logged in other account. But it is not possible to export data from projects if you are not logged in. However, it is possibe to see recorded data:
Our colleagues report that even records were not available for them a few weeks ago. We thought it was some technical issue that would be repaired soon. But nothing have heppend, so I am writing this support request.