Failed to list assets- error message

Hello,

I have the same problem “failed to list assets” and also when it comes to accessing/downloading data.
Could you please help resolve this issue?

Welcome to the community, @lea_solthis! Could you let us know the server you are using?

I’m using the humanitarianresponse server

Thank you. We are looking into this case and will reach you back when the issue is resolved.

We have the same problem, can anyone please help?Thanks!

@marleen, welcome to the community! We are looking into this case and will reach you back when the issue is resolved.

Just sharing a screenshot, should that help identify the issue.


Sometimes, it shows the project, but then there are other issues (“report failed”, data export failed etc)

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@lea_solthis, thank you for the screenshots.

Same issue also for me

Same for me on the humanitarian server

Same error, on humanitarianresponse server, accompanied by infinite loading icon…

I have the same issue appreciate your support. Thanks, M

Hello Sir @Kal_Lam i’m having same issues here: “failed to list assests”.Please help.

my server is humanitarianresponse:https://kobo.humanitarianresponse.info/

my server is humanitarianresponse:https://kobo.humanitarianresponse.info/
@Kal_Lam

Detail from report tab

@valerioabbattista, @ismarsalimovic we are currently looking at the issue and will let you know when fixed.

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@ElaineC, @mismail, @nanaungsun, welcome to the community! Kindly please be informed that we are looking at this issue and will let you know when fixed.

I am having the same problem. I just created a new account and getting the error ’ failed to list assets" when I log in.

Welcome back to the community, @dkuria! We are currently looking at this issue and will get back to you when fixed.

I also have the same issue and have a deadline by morning. We would appreciate if you can get back quickly. Thank you so much!