Failed to list assets - Project list

[okwonkwo2004]

I have the following error when I try to load my projects which says “Failed to list assets”

[Kal_Lam]

Welcome to the community, @okwonkwo2004! Could you kindly provide me with the following details through a private message? Maybe I could have a closer look at your case?

• Username
• Server

You should be able to send me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…

[okwonkwo2004]

Server - eu.kobotoolbox.org
username - xxxxxxx

[okwonkwo2004]

username: xxxxxxx
Server: kc-eu.kobotoolbox.org

[Kal_Lam]

@okwonkwo2004, please be informed that the issue has now been resolved. Thank you once again for bringing this to our attention, and we apologize for any inconvenience caused.

[okwonkwo2004]

Thank you so much. Very grateful