'failed to list assets'

pkodame · April 17, 2025, 3:41am

I have the same problem and really need to resolve this. HELP!

pkodame · April 17, 2025, 3:44am

My surveys are not reachable as I keep seeing ‘failed to list assets’. HELP! I use a personal account.

Kal_Lam · April 17, 2025, 5:54am

Welcome back to the community, @pkodame! Are you on the Global Server? Could you kindly share with us a screenshot of your issue so that we could understand your issue pictorially?

pkodame · April 17, 2025, 8:14am

Yes. I am on the global server. Attached is a screenshot

pkodame · April 17, 2025, 8:12am

Hello

Attached is a screenshot for your reference.

Yes! I use a global account.

Thank you

Kal_Lam · April 17, 2025, 8:26am

@pkodame, thank you for sharing the requested details. Kindly please be informed that we are investigating this issue and will get back to you once we resolve it.

Kal_Lam · April 18, 2025, 12:30pm

@pkodame, kindly note that the issue has been resolved. Please feel free to reach out if it recurs. Thank you for your understanding and patience.

pkodame · April 18, 2025, 12:53pm

Thank you for the feedback