Failed to update permissions for selected usernames

[hakan_cetinkaya]

Hi @hm11,

There’s this solution if you want to try:

Failed to update permissions

We had the same issue with new users added and impossible to update their permissions. We have about 11 - 12 users in total. Also one user that previously had permission to submit data was affected. As it turned out, all usernames that were affected from “failed to update permissions” error started with “a”. Once we changed usernames to start with “b” we were able to set or update their permissions. Hope this helps @comcat and @bridgethac.

And there’s this post, you are also part of it:

Failed to update permissions

hi @comcat, were you able to fix this one? I hope you can share what worked for you. we are currently experiencing the same issue (failed to update permission for certain users, but have successfully added other users). we have tried all the suggestions that are currently available here but did not work hi @Kal_Lam. total number of users that were successfully assigned with permission is currently at 38. we are using the non-hum server