Failure to export data

[Samaralmoghany]

I’ve been trying to export data from my form where there are 134 submissions, but it keeps telling Export Failed.

[Kal_Lam]

Welcome to the community, @Samaralmoghany! Have you checked on Include data from all ... versions that you see under the Advanced options?

[Samaralmoghany]

I actually have one version for this form, I used previously and it worked. but this time I’ve added a question and deployed it as a new project.

[Josh]

Hi @Samaralmoghany, this is very likely related to this issue:

Unable to export in xls

Hi @nrc_me1, please note that a fix for this should be deployed soon. We apologize for the inconvenience

Please use the legacy export in the meantime.

[Samaralmoghany]

Thank you @Josh and @Kal_Lam for your support. will be waiting for fixing the issue

[Kal_Lam]

@Samaralmoghany, the issue has been resolved with this fix:

Release Notes - version 2.021.34

Another minor update (2.021.34d), reverting a FormPack change, to address failing exports with exception message: unbalanced parenthesis at position x. The fix was deployed to both servers as of 02:45 UTC on 22 September. Thank you to @sherwinufi, @oduoromogi and @mflores for reporting the issue and we apologize for the inconvenience caused.

[Samaralmoghany]

Thank you very much, I could export my data as needed.