I’m building a survey with English as default language and translation into Burmese. I had no problem editing and saving the English version of the survey, but when I try to add the Burmese translations through the Manage Translations screen, I am not able to save any of my work.
What happens:
- I copy the translated text from my external document. I paste it into the appropriate line in the Manage Translations screen.
- The Save Changes button at the bottom of the screen gains an asterisk, indicating that it recognizes I have added new text.
- I try to click “Save Changes,” but nothing happens. The button appears to depress, but the screen does not reload and the asterisk doesn’t disappear.
- If try to close the Manage Translation screens using the X at the top right of the screen. A popup screen warns that if I close now, I will lose my unsaved changes. It gives me two options: “Close” and “Cancel.”
- If I click “Cancel” it will close the pop up and return me to the Manage Translations screen. If I click “Close,” it behaves the same way as the “Save Changes” button. The button depresses but the popup doesn’t disappear and I am not able to close the Manage Translations screen this way. The only way to close Manage Translations is to refresh the entire page using my browser buttons.
Other context:
-Even after the Save Changes button stops working in Manage Translations, I am able to make changes and save them in the default language in Edit Form Builder.
-I am working on two other surveys right now, each of which has a default language and a translated language. I am not having this problem in any of my other surveys (with French and Arabic).
-I have tried cloning the project with the problematic Manage Translation screen. In the cloned project, I was able to input and save translations for the first six questions, but then the “Save Changes” button stopped working like before.
-Closing and logging out of KoboToolbox, then logging back in does not fix the problem. Restarting my computer does not fix the problem.
