Hello,
I am currently experiencing an issue with KoboToolbox. The collected GPS points are not displaying correctly, and the map is no longer appearing as it used to.
Could you please assist in identifying the cause of this problem and provide guidance on how to resolve it?
Thank you in advance for your support.
Welcome to the community, @sousou123! Could you kindly share with us a screenshot of your issue so that we could understand it pictorially and help you out?
@sousou123, thank you for sharing the requested details. Please be informed that we are investigating this issue and will get back to you once it’s resolved. Apologies for the inconvinence caused!
Hi @sousou123, kindly please be informed that the issue has now been resolved. We sincerely apologize once again for the inconvenience caused, and we truly appreciate your patience and understanding. Feel free to reach out again if the issue persists.
