dreyes
September 13, 2020, 6:13pm
1
Hi,
I am a newbie in using ODK Collect and KoBo. When I try to access GET BLANK FORM, and I enter my username and password for KoBo Toolbox its saying that its an invalid username or password for server: https://kc.kobotoolbox.org
Please help and thank you! There will be more future questions for sure.
wroos
September 13, 2020, 10:43pm
2
Hello,
would you mind to check your input for the 3 entries
https://support.kobotoolbox.org/kobocollect-android.html
If this is ok, either your username or password is not correct (doesn’t exist on the server).
Best regards
1 Like
dreyes
September 14, 2020, 3:26pm
3
Thank you, followed the steps but still getting the same message
Kal_Lam
September 14, 2020, 3:43pm
4
Hi @dreyes ,
Would you mind trying as outlined in the post discussed here (it should solve your issue):
Hi @chloelaborde ,
Suppose you have shared a project from User_A to User_B. In your context, User_A is the parent account (also known as the admin account) and User_B is the child account (also known as the enumerator’s account).
To Get Blank Form to Collect android app for either User_A or User_B, you could configure your Collect android app's settings as follows:
Open your Collect android app
Press General Settings
Press Server
In the URL type https://kc.kobotoolbox.org if you are using …
Have a great day!
1 Like
dreyes
September 14, 2020, 4:08pm
5
Thank you so much! I totally forgot I used this - https://kc.humanitarianresponse.info
Thank you!!!
2 Likes