When running geoshape (area) questions in KoBoCollect I cannot get the base layer to run for google maps (any layer). I just get a grey screen where I cannot even see a blue dot for my location, despite the app saying there is 8m or less accuracy and when I mark geopoints they register and save, but nothing appears on screen. Additionally for all other base layers (mapbox, openstreetmap usgs, stamen & carto), changing the map style in settings has no effect. The map is generated using an identical map for each map style, differing only by base layer source. This occurs both online and offline, including when I have saved all relevant areas as offline maps in google maps (not sure if last step makes a difference or not). I am trying to get farmers to mark their property boundaries so need google or other source satellite imagery.
Note: this is different to the problem mentioned for enketo map generation elsewhere as I cannot change the browser security settings in the app (I have already given location permission) and therefore the previous related thread does not solve my problem.
I also attach a picture of the grey google map baselayer.
Steps to Reproduce
- Create a question in kobotoolbox under the question type “area”
- Save, deploy & load onto device
- Open the question & click to greate a geoshape. Try to change baselayer in kobocollect settings under “maps” section
Base layer appears according to selected base layer type (see step 3)
Grey screen for google under all map styles and no change in map style on any of other map source options.
I am using a Lenovo tab E8 tablet.
- What should topics in this category generally contain? Information on how to get a satellite base layer to load in kobocollect NOT enketo. Additionally the question is directed at base layer appearance NOT on identifying current location. - Do we need this category? Can we merge with another category, or subcategory? No - I have not found a question directly related to this specific question.[![IMG_20190920_154808|375x500](upload://7YY4Pw8vNAEO7vQyRpKNIaEZJZa.jpeg) ](http://)