Having issues in submitting submissions from KoboCollect app to the server

User Support Data Collection
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1

Screenshot_2023-01-15-23-55-07-273_org.koboc.collect.android
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Screenshot_2023-01-15-23-54-48-722_org.koboc.collect.android
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Screenshot_2023-01-15-23-54-58-888_org.koboc.collect.android
Screenshot_2023-01-15-23-54-58-888_org.koboc.collect.android1080×2400 92.7 KB

Dear @Kal_Lam ,

We’re also face this error sending. How to view unsend data detail from start to end interview.

Best regards
Zin

2

@zinnweaung, would you mind trying this URL:

https://kc.kobotoolbox.org/poepoe

And then leave the Username and Password as it is to see if you can submit the submission to the server.

3

Screenshot_2023-01-20-22-13-21-893_org.koboc.collect.android
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Screenshot_2023-01-20-22-14-19-863_org.koboc.collect.android
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Still I can’t send survey.

4

@zinnweaung, could you share the screenshot from inside the Fill Blank Form from the device that is having a submission issue?

@zinnweaung, would you also mind sharing the following information through a private message so that I could have a closer look at your case:

  • Username
  • Project name
  • Server

Note: You could share with me a private message as outlined in the post discussed previously: