Having issues with sharing permissions

I created an account on the KOBO toolbox but each time my line-manager try to give me access she can’t find my username, I can’t work on the system

Welcome to the community @Raniya.Alfurjani! Maybe this post discussed previously should help you solve your issue:

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Dear
thanks for your help but the problem still exists and my line manager still can’t find my username so she cant give me any access to the KOBO

As said earlier, both the user accounts should be in the same server i.e. either it should both be in the HHI server or it should both be in the OCHA server. Maybe you could share with me the following through a private message (I shall have a look at my end):

  • Your username

  • Email id registered with your username

  • Your line manager’s username

  • Email id registered with your line manager’s username