Having issues with the HHI server

[jenifer_villarroel]

Buen día,

Tengo el mismo problema, me podrían ayudar por favor.

[Kal_Lam]

Welcome to the community, @jenifer_villarroel! Could you let us know the server you are using?

[jenifer_villarroel]

muchas gracias, el servidor es KoBoToolbox

[Kal_Lam]

Could you share the login link so that we should be able to identify the server?

[jenifer_villarroel]

https://kf.kobotoolbox.org/accounts/login/?next=%2F%23%2Fforms#/

[Kal_Lam]

@jenifer_villarroel, it’s likely due to the server maintenance. FYR:

Upcoming Server Downtime for the HHI Server (scheduled for Monday, September 27, 2020 at 21:00 UTC)

Dear All, This is to inform you that on Monday, September 27, 2021 at 21:00 UTC we will upgrade the database configuration on kf.kobotoolbox.org to increase performance. This may cause an outage for up to 15 minutes. On Tuesday, September 28, 2021 at 21:00 UTC, we will perform maintenance on kf.kobotoolbox.org for 1 hour, during which there may be several 5-minute outages. Please check here and here for the exact times in your local time zone. Please note that while new submissions cannot be …

[jenifer_villarroel]

Bueno, gracias