HELP! I cannot open my account!

HELP! I cannot access my account. I get 504 error message or I can get in but everything is very slow.
Please help. It is an emergency.
My username is xxxxxxx


@AnaMariaGonzalez, could you let us know the server you are using? Could you also share with us a screenshot of the same?

the server is

@AnaMariaGonzalez, do you still get this error message even when trying with a refresh? Try re-logging and see if you can use your user account smoothly.

Smoothly. Thanks

Do you mean the issue is no more at your end now?

Yes. It is running smoothly now. Thanks

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Thank you for confirming!