Hi kobo community i problem with submitting finalized form

[ahmadmuazu]

Hi kobo community i have problem with uploading finalized form

[hakan_cetinkaya]

Welcome to community @ahmadmuazu,

Can you show a screenshot of the problem?

Or can you elaborate the problem you are facing with?

Best,

[ahmadmuazu]

This is what it’s showing

[ahmadmuazu]

I was successfully get a blank form from server to android phone kobocollet but unable to upload finalized form
Thanks for concerned

[hakan_cetinkaya]

Do you know which server you are using?

Humanitarian Server, kobo.humanitarinresponse.info?
KF, kf.kobotoolbox.org?

or is it your own server?

From what I can see, I think there is some sort of server issue.

[ahmadmuazu]

I’m using https://kc.kobotoolboox.org

[hakan_cetinkaya]

Hi @ahmadmuazu,

You may want to check this thread:

Head request status code 200

Hello, Our Haiti team is receiving a HEAD request status code: 200 when they try to submit the completed questionnaires. I am using the same questionnaire, but am having no issues submitting and receiving the data. Our form is connected to a google spreadsheet. I verified that the URL listed after “failed to send” on their error message is the same URL as the google spreadsheet. I am worried about loosing collected data by redeploying the questionnaire. Please let me know what to do. Thank you! …

Hope this helps.

[ahmadmuazu]

Okay I think I can redeploy this one
Thank you
This mean I will redesign another one?

[ahmadmuazu]

And I can able to submit via enketo

[hakan_cetinkaya]

Hi @ahmadmuazu,

I’ve found the following information, I don’t know if they updated the app yet.

Uploading data fails when using Google Drive/Google Sheet as server!

Welcome to the community @paul_asiimwe! We could try fixing this with the upcoming release of the KoBoCollect android app. But at the moment, it’s only possible using the ODK Collect android app.

I think someone from the Core Team will provide additional information to you.

[ahmadmuazu]

So any assistance for now?

[Kal_Lam]

@ahmadmuazu, is this an issue from only a single device, or are you getting the error message from other devices too?

[ahmadmuazu]

I am getting the problem from all devices

[Kal_Lam]

Maybe it’s time you validate your XLSForm through this online validator to see if there are any syntax issues.

[ahmadmuazu]

it was already validated and i used another valid form still showing same result as above while uploading

[ahmadmuazu]

[ahmadmuazu]

And another thing is th6 my computer use to download form as XLSX not as XLS
Is this the issue please

[Kal_Lam]

@ahmadmuazu, as a quick check would you mind clone the project and deploy it. Then get it as blank form in your app and try to submit it making a dummy entry to see if you are able to submit the dummy records to your server?