How do I solve this? (Generic Exception Error)

[sedsuringa]

Hi! I need help because I recently encountered the same problem.

Generic exception: Error: Form is not active

Description Description of the bug or a feature; you can also add one of the labels: bug, enhancement, ideas or question Steps to Reproduce … now, two URLs have been configured in Tablet android KOBO App, every URL is necessary to for different activity, so our colleagues for accessing protection monitoring form has to switch to USERNAME-A and then proceeding other activity has to switch back to previous URL, now they shared us an error as : “Generic exception: Error: Form is …

How do I solve this? Thanks!

[Kal_Lam]

@sedsuringa, could you kindly check to see if your project is still active in the server?