My colleagues can’t activate their accounts because the link sent to their email has already been expired, can you help them? I am their support staff but I don’t know what to do.
Welcome to the community, @hermie62! Could you reach out to
email@example.com with the following details:
- Email id registered with the username
We should then be able to activate your user account.
I am also have a problem that I can’t add a new user account. How to do my new account to active?
Welcome to the community, @cynthiakhann!
Did you mean you wish to activate your account or did you mean you are having login issues? Kindly please provide more details, if possible through a screenshot.