How to free up storage in my kobotoolbox account in free legacy plan

I already deleted my archived projects, my media files, but I still get the message “You are approaching your monthly storage limit. Please upgrade your plan as soon as possible”

Welcome back to the community, @davidhoracio! Do you have any projects in your account at the moment?

Hello, I send you greetings, in fact I have 5 projects, 1 with more frequent movement and the others with more sporadic data input.

@davidhoracio, does these project still have images in it?

They are no longer there, I deleted them all, but it is already resolved, today I just checked and I now have storage availability. thank you for your time

@davidhoracio, thank you for confirming! :clap: :heart: :partying_face: