I also can’t see my images on my form

Hi, I also can’t see my images on my form,

Welcome to the community, @jacintomathe! Did you go through the support article:

Note: You will need to check the image name, the extension you upload to the server, and what you name in your XLSForm.

Thank tou @Kal_Lam for your response and willingness to help me with this.
I have checked the updated and I followed all of them, actually I created the form using excel and then upload it to Kobo, is this ok?
I can also send the screenshots so that you ca see.

Here is the screenshot just to be clearer.

Hi @jacintomathe,

Did you upload the media files like its shown in step 5 in here: Adding Various Types of Media (image, audio, video) to a Form — KoboToolbox documentation

1 Like

Yes, I have done as described in the video.

@jacintomathe, could you also share a screenshot of the media files you uploaded to the server with the community? We would like to see if you have used the correct file name with the extension you mentioned in the XLSForm.

Hi @Kal_Lam and everyone, here is the screenshot showing the uploaded files.
Best and thanks for you hand.

@jacintomathe, could you provide me the following through a private message? Maybe I could have a closer look at your case.

  • Username
  • Project name
  • Server

You should be able to send me a private message as outlined in the post discussed previously:

Hi Kal_lam,
Have you seen my private message and if not I can send you again.

@jacintomathe, a follow-up to see if this issue is still on.