I am not able to downlaod the data today

[nandlalnepal]

[Kal_Lam]

Welcome back to the community, @nandlalnepal! Could you kindly provide me with the following details through a private message? Maybe I could have a closer look at your case?

• Username
• Project name
• Server

You should be able to send me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…

[nandlalnepal]

Dear Support team,

My problem has not yet been solved which became critical for my data collection and related works, can you please loot at it and suggest me ASAP,

Thanking you,