I am trying to create a new account but i keep having issues

Hello i am trying to create a new account but i keep having issues

Welcome back to the community, @alsamaize! Have you reached us through support@kobotoolbox.org? We could activate your account there.

Alsa account is a difference institution account. Am now with a new institution and i want to create a new account for them

@alsamaize, kindly please be informed that to get access to your account, you will always need to reach us with your registered email ID.