I cannot deploy my form and the this message is appearing:unable to deploy if this problem persists, contact support@kobotoolbox.org

[Kal_Lam]

Welcome to the community, @emykobo! Have you validated your XLSForm through this online validator? The online validator should help you identify syntax issues, if any, that are affecting the form deployment.

This post discussed previously should help you use the online validator.

Unable to deploy Server error 500

@okware_256, all you need to do is follow the steps outlined below: Open online validator. This screen appears as shared below: [Image 1] There press Choose File and upload your XLSForm. Once the XLSForm is uploaded there, press Submit. As soon as you press Submit, you will see something as shown below: [Image 2] Now press Preview in browser. If your XLSForm has issues, you will see errors and will not be able to open your XLSForm in a browser. But if your XLSForm doesn’t have issues, you wi…

Maybe share a screenshot of the error message you see when validating your XLSForm through the online validator. The community should then be able to help you out.