I cannot download a new form in my kobo app

[Sidik]

After configuring kobocollect app, I cannot download the new form I have deployed. I get the response “form list download failed”. what do i do?

[Kal_Lam]

Welcome to the community, @Sidik! You should be able to configure your KoboCollect Android App by following this support article:

Recently Updated Support Article: Collecting Data with KoBoCollect on Android

Hi All, With the recent release of the KoBoCollect android app, we have now updated our support article and tried to make it more comprehensive by splitting the article into two different articles: Data Collection on KoBoCollect App (Older Version) Data Collection on KoBoCollect App (Latest Version)