I can't to download the submission data

Hello dear Kobo community!
For the reason i don’t understand, i am unable to download the submission data.
Recently i received an email that there will be “This is to remind you that we are deprecating all v1 API endpoints in favor of the fully supported v2 API.”.

But we have no external servers for our forms and other things.

Would you be so kind as to help me to handle this issue?

Here the mistake i’ve seen when i put the mouse onto “Error message”

Here another one

But when i entered a short period (180 submissions), i’ve receiced the data. In total, we have in our form 18000 submissions. What could be the problem?

So, this morning my attempt was successful, and I managed to download the data. So, the issue has been resolved and closed.

1 Like

@Andrii1, it could be a small glitch. But thank you for confirming!