I cant view my forms in the data view even though i have forms submitted

[omariyeboah]

After transferring my project from one account to another, I can’t see my data submitted.

[omariyeboah]

[omariyeboah]

[Kal_Lam]

Welcome back to the community, @omariyeboah! Kindly please be informed that this is a bug at our end and we are investigating its cause.

In the meantime, would you mind sharing with me the following information through a private message so that I could have a closer look at your case:

• Username
• Project name
• Server

Note: You could share with me a private message as outlined in the post discussed previously:

How do i send a private message to a user in the community forum?

Hi @Lavinia, You could send a private message to a user in the community forum as follows: Option 1: Sending a private message Step 1: Select the Reply button as boxed in red below. [Image 1] Step 2: Select the Reply button once again, but now from this place, as shown in the image below. [Image 2] Step 3: Now select New Message as shown in the image below. [Image 3] Option 2: Sending a private message to me Step 1: Click on my username Kal_Lam. Step 2: Then on the right, click the…

[omariyeboah]

Hello,
could this be a private message?

• Username - xxxxxxx
• Project name- 1. Testing Indicators_ Health Monthly Reporting Tool
  2. Prevention_ EQUIP Health Monthly Reporting Tool
  3. Treatment_ EQUIP Health Monthly Reporting Tool
  4. Viral Load EQUIP Health Monthly Reporting Tool
• Server - Global KoboToolbox Server

[Kal_Lam]

@omariyeboah, we have fixed this issue. FYI …

Release 2.024.25

A new patch release 2.024.25c is available and has been deployed to our production servers at 19:00 UTC on Tuesday, 1 October 2024: Bug fixes and improvements PR Description kpi#5135 Fix project transfer failure in some circumstances kpi#5111 Fix error relation "logger_xform" does not exist ... when a user is being deleted from admin interface Interest of self-hosters You need to run the command ./manage.py resume_failed_transfers_2_024_25_fix to resume broken project ownership tr…

Feel free to reach out to us if the issue persists! Thank you once again for your kind patience and support.