I dont have acces to sign in my kobo account

[Kal_Lam]

Welcome to the community, @bachir! This post discussed previously should help you solve your issue:

Authentication credentials were not provided

@skylightmele, KoboToolbox has 2 publicly hosted servers. You may have issues if you try to log into your account through the wrong URL. Hence, you must log in to your account through the correct URL. If you have an account in the humanitarian server, you should be able to login into your account through this login URL: https://kobo.humanitarianresponse.info/accounts/login/?next=/#/ And, if you have an account in the non-humanitarian server, you should be able to login into your account thro…